If you have a stain emergency, click on this Stain Removal Guide (PDF) for a quick solution.

The System we use is called the Extraction System

This method is often call "Warm Water Extraction", "Hot Water Extraction" or "Steam Cleaning" and is the cleaning method nearly all carpet manufacturers and carpet fiber producers recommend. This is the only cleaning method classified as "deep cleaning". All the others are considered "light surface cleaning" because they are incapable of removing soil deep in the pile. Also, all other methods leave large amounts of cleaning agent in the carpet after cleaning. The maintenance brochure published by the world's largest carpet manufacturer, Shaw Industries, recommends this method, because its own research indicates that it provides the best capability for cleaning. This method is frequently called "steam" cleaning due to the fine spray of water used to force dirt out of the carpet which is sucked up by the vacuum slot immediately in front of the spray. Seldom is real live steam used, however. This process consists of spraying a solution of water and detergent into the carpet pile and recovering the water and soil with a powerful vacuum into a holding tank. This can be done from a truck-mounted unit outside the home with only the hose and floor tool brought inside, or by a portable, system brought into the home or office.

Our Method

Step 1. The areas to be cleaned are inspected and areas of heavy soiling or staining are identified.These areas are then discussed with you to determine the correct treatment required.
Step 2.We will move the light moveable furniture before beginning the cleaning process. Please note, we follow industry safety standards when furniture moving is provided. All furniture is moved with the exception of heavy, breakable items including china cabinets, pianos, bookcases full of books, beds, large dining tables, dressers or any electronic equipment including TV's, VCR's, stereos or computers. NO FURNITURE?? - see our Coupon Special for people on the move.
Step 3. We select the correct cleaning and spotting agents that are specifically formulated for the task and Presray to loosen.
Step 4. The deep steam cleaning process. This is a three pass system. The first pass wets the carpet, the second is a vigorous clean and the third extracts soil, stains and excess water, with our powerful extraction system leaving the carpets looking their best.
Step 5. We inspect everything we have cleaned to ensure that top quality workmanship has been met for our customer.

Frequency of Cleaning

If carpet is cleaned before it becomes too unsightly, the cleaning chore will be easier and more successful. Allowing the carpet to become overly soiled may result in irreversible damage. It is a common myth that cleaning the carpet before it is absolutely necessary will cause it to get dirty faster. This goes back to the days when the shampoo methods were the most common.
Carpet in a typical household should be professionally cleaned every 12 to 18 months depending upon the number of residents, amount and type of activity, and whether the carpet is light or dark color.